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BPO is a socio-technical experience that astonishes both technical and social systems of the organization. It is one of those workplace innovations that require a diverse set of skills in order to be successful. The Business Process Outsourcing is not just about cutting costs but also the transfer of service functions to the best-in-class performers to gain competitive advantage, innovative synergies and market-shifting capabilities. Taking You Forward, Inc. will help you in both areas and live your company’s mission and vision. TYF, Inc. assists you by reducing your capital and operating costs, reducing your labor overheads, providing a service commitment 24/7 365 days a year, faster turn-around times and implementations, high industry standards on information security, confidentiality and quality assurance. Taking You Forward, Inc. offers you both Inbound and Outbound call center services covering a wide range of solutions. Inbound services such as product sales enquiry, product info request, order taking, direct inquiry, product recall management, billing queries, technical support and helpdesk support. Outbound services such as sales and lead generation, appointment setting, product promotion, service and polling, e-mail and live chat support, market surveying, account management and contact information / data verification. Our labor cost is inexpensive and we have highly skilled individuals to work for your company’s needs. No hidden charges, no hidden provisions, no surprises.
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